Terms of Service

1. Introduction

Welcome to PlayWorld Expo. These Terms of Service ("Terms") govern your access to and use of our website, services, and events. By accessing our website at playworldexpo.au or attending PlayWorld Expo events, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or attend our events.

PlayWorld Expo reserves the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

2. Event Attendance and Ticketing

All tickets purchased for PlayWorld Expo events are subject to availability and our ticketing policies. Tickets are non-refundable except as required by law or at the sole discretion of PlayWorld Expo management. By purchasing a ticket, you agree to comply with all event rules, regulations, and codes of conduct.

PlayWorld Expo reserves the right to refuse admission or remove any attendee who violates our code of conduct, engages in disruptive behavior, or poses a safety risk to other attendees, staff, or exhibitors. Age restrictions may apply to certain areas or activities within the expo. Children under 12 must be accompanied by a parent or guardian at all times.

Tickets are personal and non-transferable unless explicitly stated otherwise. Resale of tickets without prior written authorization from PlayWorld Expo is strictly prohibited and may result in ticket cancellation without refund.

3. Code of Conduct

PlayWorld Expo is committed to providing a safe, inclusive, and enjoyable environment for all attendees. We expect all visitors, exhibitors, sponsors, and staff to conduct themselves respectfully and professionally. Harassment, discrimination, threatening behavior, or any form of misconduct will not be tolerated.

Prohibited behaviors include but are not limited to: harassment or intimidation of any kind, hate speech, physical violence or threats, unauthorized photography or recording of other attendees, theft or vandalism of property, possession of weapons or illegal substances, and disruption of scheduled events or activities.

Attendees who violate our code of conduct will be subject to immediate removal from the event without refund and may be banned from future PlayWorld Expo events. We reserve the right to involve law enforcement authorities when necessary.

4. Intellectual Property Rights

All content displayed at PlayWorld Expo events and on our website, including but not limited to text, graphics, logos, images, video content, and software, is the property of PlayWorld Expo, our exhibitors, sponsors, or licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from PlayWorld Expo without our prior written permission. Unauthorized use of our intellectual property may result in legal action.

By submitting content to PlayWorld Expo through our website, social media channels, or at our events (including photos, videos, reviews, or comments), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for promotional and marketing purposes.

5. Privacy and Data Collection

PlayWorld Expo collects and processes personal information in accordance with our Privacy Policy. By using our services, you consent to our collection, use, and disclosure of your personal information as described in our Privacy Policy. We collect information such as name, email address, phone number, and payment details when you purchase tickets or register for events.

We use this information to process transactions, communicate with you about events, improve our services, and send promotional materials (which you may opt out of at any time). We implement appropriate security measures to protect your personal information but cannot guarantee absolute security.

Photography and video recording may occur at PlayWorld Expo events for promotional purposes. By attending our events, you consent to being photographed or recorded and grant PlayWorld Expo permission to use your image or likeness in our marketing materials.

6. Limitation of Liability

PlayWorld Expo, its organizers, sponsors, exhibitors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your attendance at our events or use of our services. This includes but is not limited to personal injury, property damage, loss of data, or loss of profits.

While we take reasonable precautions to ensure the safety of our attendees, you attend PlayWorld Expo events at your own risk. We are not responsible for lost, stolen, or damaged personal property. We recommend that attendees maintain adequate personal insurance coverage.

PlayWorld Expo reserves the right to cancel, postpone, or modify event schedules, programming, or venue locations due to circumstances beyond our control, including but not limited to natural disasters, public health emergencies, or safety concerns. In such cases, we will make reasonable efforts to notify ticket holders and may offer refunds or alternative arrangements at our discretion.

7. Website Use and Restrictions

You agree to use the PlayWorld Expo website only for lawful purposes and in accordance with these Terms. You shall not use our website in any way that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use of the website.

Prohibited activities include: attempting to gain unauthorized access to our systems, transmitting viruses or malicious code, scraping or data mining without permission, impersonating another person or entity, or using automated systems to access the website without our consent.

We reserve the right to suspend or terminate your access to our website at any time, without notice, for violation of these Terms or for any other reason at our sole discretion.

8. Third-Party Services and Links

Our website and events may include links to third-party websites, services, or content that are not owned or controlled by PlayWorld Expo. We do not endorse or assume responsibility for any third-party content, and we are not liable for any damages or losses arising from your use of third-party services.

Payment processing services are provided by third-party payment processors. Your use of these services is subject to their respective terms of service and privacy policies. PlayWorld Expo does not store complete credit card information on our servers.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of PlayWorld Expo services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Before initiating any legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, disputes may be submitted to mediation or arbitration as mutually agreed upon by the parties.

10. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +61 3 9012 7789
• Address: 63 Family Rd, Melbourne VIC 3000, Australia

11. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PlayWorld Expo regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.